After running a successful pilot project, ecommerce marketplace, Paytm is now ready to roll out its ‘Paytm Force’ service which is expected to guide its growing legion of sellers with solutions from ecommerce experts. Snapdeal had launched a similar Professional Services Panel recently, to assist its merchants.
May the ‘Force’ be with you
The group of Paytm Force experts operating in their respective fields total around 3,000 and are available by booking an appointment on the PaytmGoBig.com portal. The sellers will have to pay a small fee to avail of the specialist services. Experts can even visit the sellers personally depending on their needs and circumstances. As a further enhancement, Paytm will also customise unique weekly and monthly packages for sellers.
Experts services on offer:
- 1) Catalogue creation
- 2) Order fulfilment
- 3) Account management
- 4) Returns management
- 5) Resolving queries
- “Paytm Force has already found great traction in cities where we ran the pilot including Delhi, Mumbai and Bengaluru. Merchants on the platform have expressed how helpful they have found the programme in navigating through the online selling experience and using the services to better manage and grow their online business. It also creates a great opportunity for the specialist partners/(e-commerce support services providers) who are part of Paytm Force as they get paid a fee directly for their services,” said Sudhanshu Gupta, AVP, Business, Paytm.
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