Online marketplaceFlipkartis no stranger when it comes to introducing change. The etailer haschanged its policies regarding weightsnumerous times. And now, at thestart of this new year, the ecommerce company has done it again.
Let’s take a look at what they are.
Disputes in volumetric weight calculated during inwarding into warehouse
Volumetric weight disputes will not be entertained for all products that fall under the verticals stated below:
Sellers with products that do not fall in the above list will be allowed to raise requests for recalculations in case of discrepancies. However, the seller is required to share valid proof of discrepancies.
Disputes in actual/dead weight
In this case, sellers will be allowed to request recalculations in the event of discrepancies. Proof of the discrepancies will need to be provided.
Flipkart states that it will not be able to liable to reverse any amount disputed regarding weight disputes.
How can sellers be prepared?
A –Sellers mustthoroughly check thelxbxhand weight valuesof their products under inventory in the Flipkart Fulfilment section on the seller portal. In the event of discrepancies in these values, a dispute must be made according to the above changed policy.
B –Flipkart urges sellers to make sure they areproactively checking the volumetric and actual weightof their products. At the same time, the etailer states that onlyvalid proofwill be taken into consideration. So sellers must do the needful.