Thursday, 28 October 2021

10 things to watch out for in Paytm's RHP as the company heads closer to its mega IPO

Paytm, India’s leading digital ecosystem for consumers and merchants, is headed for a public market debut — a much-awaited one as it is going to be the country’s largest IPO.

On October 22, the company received approval from SEBI for its IPO and it has now filed the Red Herring Prospectus.

Here are the ten things that stand out in the company’s RHP

1. Issue size increased: Paytm is headed for a Rs18,300cr IPO — the largest market debut in India yet. It had hiked its IPO issue size from the earlier Rs16,600cr as it received increased investor demand.

2. Paytm adoption goes up: Paytm, which has the country’s largest internet ecosystem as per Redseer, has seen its user base grow in the first three months of FY22. As per the company’s RHP, Paytm’s total user base has increased to 337 million registered consumers and over 21.8 million registered merchants, as of June 30, 2021. This is reflected in transacting users too - with the monthly transacting users going up to 57.4 mn, as of September 30, 2021 (a 33% YoY increase).

3. Big jump in revenue: For the three months ended June 2021, Paytm has seen a huge uptick in its revenues driven by its payments and financial services offerings. The company’s revenue is up by 46% to Rs9,480 million in Q1FY22, from Rs6,494 million in Q1FY21. Paytm’s losses stood at Rs3,819 million for the three months ended June 2021.

4. Payment and Financial services contribute to almost 80% of the revenue: Paytm’s bet in the financial services space has taken off as the payments and financial services vertical contributes to almost 80% of the company’s revenue.  As per the company’s RHP, for Q1FY22, the company’s payments and financial services revenue alone stood at Rs6,894 million.

5. Contribution margin goes up: Paytm’s contribution margin also rose significantly to 27.4% in Q1FY22, up from 14.9% in Q1FY21.

6. Bullish on GMV: Paytm GMV has increased from Rs697 billion in the three months ended June 30, 2020 to Rs1,469 billion in the three months ended June 30, 2021. The take rate, defined as ratio of the total revenue from operations to GMV, for the first quarter of FY 2022 was 0.61%, marginally lower compared to the previous quarter as COVID-19 affected the category mix of the company’s offline merchants (particularly with respect to offline devices subscriptions and MDR revenues) and commerce merchants.

7. Lending goes big: Paytm has been betting big on its lending vertical. And as per its RHP, it has taken off and how. The company in its RHP stated that in Q2FY22 it disbursed 2.84 million loans.

8. Merchants drive big numbers: Paytm merchant transactions have increased from 3.8 billion in FY 2019 to 5.2 billion in FY 2020, and to 5.9 billion in FY 2021, and from 1.0 billion in three months ended June 30, 2020 to 2.3 billion in the three months ended June 30, 2021. Revenue from payment services to merchants went up Rs1979 million in Q1FY21 to Rs3340 million in Q1FY22 

9. On a hiring spree: Paytm has grown its employee base as at the end of june 30, 2021 the company’s total on roll employee count stood at 10,266.

10. Expansion into international markets: While Paytm continues to innovate and provide better products and services to its consumers and merchants in India, the company believes there is a large opportunity to leverage its technology infrastructure and expand to international markets. In 2017, it piloted the bill payment services in Canada and in 2018, it partnered with Softbank Corp. and Yahoo Japan Corporation to launch PayPay, a leading digital payments and financial services company in Japan. Paytm continues to explore international opportunities, especially in the developed markets, where it can either launch its merchant services, or collaborate with partners to launch consumer facing platforms. 

Nykaa IPO opens today for subscription; Garners Rs2,396cr from anchor investors

The company in consultation with merchant bankers has finalised allocation of 21,296,397 equity shares to anchor investors, at Rs1,125 per share, the upper end of the price band, as per a BSE circular.

FSN E-Commerce Ventures Limited – Nykaa on Wednesday has mopped up Rs2,396cr from 174 anchor investors ahead of its initial public offering. The offer will open for subscription on October 28.

The company in consultation with merchant bankers has finalised allocation of 21,296,397 equity shares to anchor investors, at Rs1,125 per share, the upper end of the price band, as per a BSE circular.

BlackRock Global Funds, Fidelity Funds, Nomura, Government of Singapore, Monetary Authority of Singapore, Canada Pension Plan Investment Board, T Rowe Price, Tiger Global Investments Fund, Goldman Sachs and Morgan Stanley are among the investors that participated in the anchor book.

The Price Band of the offer has been fixed at Rs1,085 to Rs1,125 per Equity Share.

The bids can be made for a minimum of 12 Equity Shares and in multiples of 12 Equity Shares thereafter.

The Equity Shares offered through Red Herring Prospectus are proposed to be listed on BSE and NSE.

The offer includes a reservation of up to 250,000 Equity Shares for purchase by eligible employees (“Employee Reservation Portion”).

Snapdeal Shows The Way With Speedy ODR

New Delhi: Digital payments and financial services firm Paytm on Monday said it  ..

This growth is visible through the millions of products that get bought and sold across the country every day. Data released by the Department of Consumer Affairs (DCA), Ministry of Consumer Affairs, shows that as shoppers rapidly migrate to online platforms, there has been an increase in consumer disputes about e-commerce. In the last four years, nearly 22% of all consumer grievances in India were related to the e-commerce sector.

While consumer grievances are handled expeditiously by most e-commerce platforms, a small proportion of residual cases may remain intractable. Some of these cases head towards India’s courts, where they can take years as they wind their way through the judicial system.

Snapdeal believes that in a progressive online ecosystem, the process of resolving any outstanding disputes should be as simple and as fast as the process of making an online purchase.

The Snapdeal way

Using the pandemic-related disruption as the trigger, Snapdeal has started using “Online Dispute Resolution" (ODR) - to make resolutions tech-enabled, easy, and fast.

To enable this, Snapdeal roped in Sama, an online dispute resolution (ODR) specialist, who resolves disputes faster and more cost-efficiently with the help of technology and a network of highly skilled professionals.

As part of this initiative, Snapdeal launched a pilot project with Sama Suljhao Manch, to resolve pending consumer disputes. The results of the pilot highlight the role that technology and processes can play in reducing delays and facilitating win-win outcomes for all stakeholders.

Nearly 240 cases, where consumers expressed their interest in exploring a reconciliation process, were covered under the project. Of these, a comprehensive dispute resolution was achieved in nearly 130 cases, thus achieving a 54% success rate. Cases that usually take up to three years to resolve, were settled by the Sama Suljhao Manch within 15 days!

The ODR process brought both sides to the negotiation table through an online mediation services platform with the help of an expert neutral conciliator. Empowered with reconciliatory powers under the Indian Arbitration and Conciliation Act, 1996, the conciliator persuaded concerned parties to arrive at mutually agreeable terms that are legally binding to both parties. This way, Sama succeeded in resolving several consumer disputes amicably and quickly.

Besides accelerating the settlement process, the exercise also delivered an additional benefit to Snapdeal in terms of building stronger relationships with its users. According to Snapdeal’s General Counsel, Smriti Subramanian, “Snapdeal’s users appreciate our proactive approach in resolving matters. They also recognise that our approach to the issues is not adversarial but is in fact both collaborative and adaptive. As a responsible e-commerce player with strong social and governance policies, placing the user first has always been Snapdeal’s endeavour."

ODR is the way forward

Saturday, 16 October 2021

After India report, US mulls bill to fix Amazon's predatory practices

 

After India report, US mulls bill to fix Amazon's predatory practicesWashington/New Delhi: After a report accused Amazon of secretly exploiting internal data from its marketplace to copy products sold by other companies and manipulate search results, a group of US Senators has announced plans to introduce a nondiscrimination bill that could rejig Amazon's online marketplace.

The American Choice and Innovation Online Act, led by Senators Amy Klobuchar (D-Minnesota) and Chuck Grassley (R-Iowa), would prevent platforms like Amazon, Apple and Google from using their online dominance to disadvantage other firms, reports The Verge.

"When dominant tech companies exclude rivals & kill competition, it hurts small businesses and can increase costs for YOU," Klobuchar said in a tweet on Thursday.

"My new bipartisan legislation with Grassley will establish new rules of the road to prevent large companies from boxing out their smaller competitors," he added.

The third-party sellers have long accused Amazon of similar anti-competition behaviour.

In India, the Alliance of Digital India Foundation (ADIF) and the Confederation of All India Traders (CAIT) have condemned Amazon's "predatory playbook" of allegedly copying, rigging and killing Indian brands, urging the government for timely intervention.

CAIT National President B.C. Bhartia and Secretary General Praveen Khandelwal demanded an immediate CBI investigation into the charges made in the report.

A Reuters report had revealed that Amazon team in India "secretly exploited internal data from Amazon.in to copy products sold by other companies, and then offered them on its platform", and also "rigged Amazon's search results" so that the company's products would appear on top.

Sijo Kuruvilla George, Executive Director, ADIF, said that it brings to light Amazon's blatant disregard for competition laws, intellectual property rights and disgraceful predatory practices.

"The manner in which the e-commerce giant has targeted the Indian market and leading brands in the country is highly deplorable and brings into question the credibility of Amazon as a good faith operator in the Indian startup ecosystem," George said.

The report alleged that among the victims of Amazon's anti-market practices was a popular shirt brand in India called John Miller that is owned by Kishore Biyani-founded Future Group, currently embroiled in a legal battle with Amazon.

Amazon is also facing an inquiry by the Competition Commission of India (CCI) over alleged anti-competitive practices and a parallel inquiry by the Enforcement Directorate for violation of domestic laws.

The Directorate General of Goods and Service Tax Intelligence (DGGI) has also issued a show-cause notice to one of its subsidiaries, Cloudtail, for evasion of GST and indirect taxes.

E-com players log $4.6 billion sales in India festive week, Flipkart leads

 

E-com players log $4.6 billion sales in India festive week, Flipkart leadsNew Delhi: The e-commerce players registered a whopping $4.6 billion (nearly Rs 32,000 crore) sales during the first week of the festive season -- a 23 per cent on-year growth -- driven by mobiles and fashion products, a new report showed on Thursday.

Flipkart Group emerged as the leader during the festive week sales, with 64 per cent market share, followed by Amazon with 28 per cent market share.

Smartphones worth Rs 68 crore were purchased every hour across the platforms during the October 2-10 sale period, according to data provided by homegrown market research firm RedSeer.

RedSeer had forecast a sale of $4.8 billion (over Rs 36,000 crore) in the first week of the festive sale.

"Constructs were built carefully by the platforms through BNPL (buy now pay later) schemes and bank tie-ups, as well as seller-driven discounts to serve up the most competitive prices of top leading brands and serve the aspiring customer," said Ujjwal Chaudhry, associate partner at RedSeer Consulting.

The overall online shopper base grew by 20 per cent compared to last year, with tier II population contributing to 61 per cent of all shoppers.

The overall gross merchandise value (GMV) per shopper has grown by 1.04X.

After a poor showing during last year, customer demand for fashion was back this year with affordable models and new platforms targeting tier II users.

Online fashion platform Meesho has been able to garner a 39 per cent share with their affordable offerings targeting a typical Indian household looking for good-value products.

However, the demand for other categories like home furnishings and decor were subdued during the festive week.

With 40 million shoppers coming from tier 2 cities and beyond, the festive sales were dictated by affordability schemes.

With affordability schemes and an aspiring customer base, the GMV per user went from Rs 4,980 in 2020 to Rs 5,034 in 2021, the report said.